Ride Smarter.
Ride Safer.
Get Certified.
Safe Start is Upway’s free e-Bike safety course, designed to help every rider ride with confidence. Complete six modules, created with certified safety instructor, and earn your Upway Safety Certificate.
About Upway
Built Around Safer Riding
At Upway, we believe e-Bikes should be accessible, enjoyable, and safe for everyone. As the largest marketplace for certified pre-owned e-Bikes in the U.S., our commitment to safety goes beyond the 50-step inspection every bike passes — it extends to the rider, too.
Because even the safest bike needs a safe rider. That’s why we offer Safe Start, a free e-Bike safety course available to everyone in the U.S., whether you ride an Upway e-Bike or not. Developed with a certified safety instructor, Safe Start covers the essentials every rider should know — from the basics of e-Bike safety to the importance of riding responsibly — so you can feel confident and prepared before you hit the road.
Because even the safest bike needs a safe rider. That’s why we offer Safe Start, a free e-Bike safety course available to everyone in the U.S., whether you ride an Upway e-Bike or not. Developed with a certified safety instructor, Safe Start covers the essentials every rider should know — from the basics of e-Bike safety to the importance of riding responsibly — so you can feel confident and prepared before you hit the road.
Why learn with Upway?
A Real Curriculum
Safe Start is a free, self-paced video course — about 50 minutes across six modules — built with a certified instructor and hosted on location at an Upway UpCenter. Finish the course and pass the final exam to earn your Upway Safety Certificate.
Safety First
Learn how legal e-bikes differ from e-motos and build essential riding habits. Cover smart buying, helmet science and fit, pre-ride checks, visibility, local laws, and the three legal e-bike classes.
Know Your Machine
Build e-bike IQ with practical lessons on fit, physics, brakes, legal classes, and battery safety. Learn stopping-distance basics, battery safety and how to spot counterfeit chargers or batteries.
Defensive Riding
Build defensive riding skills through scanning, signaling, stopping drills, route planning, and driver communication. Learn predictable riding, emergency stops, driver awareness, and safe group riding.
Urban Riding
Build urban defensive riding habits by managing speed, visibility, lane position, and driver behavior. Learn truck blind spots, pedestrian safety, night riding, and construction-zone safety.
Intersection IQ
Learn to read the road and make early decisions around signs, intersections, crosswalks, bike lanes, and sharrows. Master lane positioning, and safe sidewalk and crosswalk practices.
The Last Mile
Learn responsible e-bike ownership through the ABC check, maintenance, battery care, and Cover when not to ride, crash response, safe charging and Upway’s 50-point inspection.
Explore Our Course
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